OTHER SHOWS

Frequently Asked Questions

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Registration

Who can attend Chicago Vet?

Chicago Vet is for the whole practice team! With full theaters of content for hospital managers, veterinary nurses and the wider practice team, there's quality learning for everyone. So what are you waiting for? Join us at Chicago Vet this year for your high-quality, low-cost CE and bring your colleagues along to share this extraordinary experience!

Suitable for...

  • Veterinarians
  • Veterinary Nurses
  • Veterinary Assistants
  • Practice Owners/Manager

REGISTER HERE

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What happens after I sign up for the conference?

Once you are registered you will:

  • Receive a confirmation with your registration code and receipt.
  • Get exclusive news and discounts from our exhibitors.
  • Your attendee badge will arrive in the mail before the conference.

 

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How can I make changes to my registration?

You can edit your registration details any time by calling us at +1 646-437-9080 or emailing chicagovet@closerstillmedia.com.

Please be aware that we send our badges by mail prior to the conference. You may edit your details until April 5 to receive your amended ticket by mail. Alternatively you can also amend your ticket on-site. 

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How much does it cost to attend?

Please refer to our pricing table below. The sooner you register, the more you save. Prices increase as the conference date nears.

Profession Until Nov 30, 2019 Dec 1 - Feb 28, 2020 March 1 - April 26, 2020 On-site
Veterinarian $249 $299 $399 $499
Veterinary Nurse $249 $299 $399 $499
Student $99 $99 $99 $199
Guest* $79 $79 $79 $99
Commercial $499 $499 $499 $499

*Guest tickets include meals served in the exhibit hall. Guests cannot be in the veterinary profession and do not have access to educational sessions.

REGISTER HERE

Please contact us by calling us at +1 646-437-9080 or email chicagovet@closerstillmedia.com if you wish to only attend the exhibit hall or would like to book a student ticket or inquire about a group booking. 

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What is included in my conference pass?

Your full conference pass provides you with unrestricted access to all content (except for limited enrollment sessions) at Chicago Vet including: 

  • CE verification
  • The full clinical CE program in Clinical Theaters 1, 2 ,3, 4 & 5
  • The full business and practice management program 
  • Networking reception on Monday 
  • Access to conference proceedings (available with VIN)
  • Full access to the Chicago Vet exhibition
  • Lunch and beverages (please contact us for dietary requirements)

 

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When will I receive my ticket?

Your badge(s) are being sent prior to the show via mail. The mailing commences late April. If you sign up after April 12, 2020  you can print your ticket onsite at the registration area using your registration code that you have been emailed previously. 

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Can I cancel my registration?

If you are not able to attend once you've registered, your pass is transferable to another member of your practice. Cancellation policy: Delegates may receive a 75% refund up until February 28, 2020. Before March 25, 2020, we refund 50% of the registration fee. After March 26, 2020, no refunds are being given. If you have questions, please contact us by calling us at +1 646-437-9080 or emailing chicagovet@closerstilmedia.com.

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Can I transfer my ticket to another person?

If you are not able to attend once you've registered, your pass is transferable to another member of your practice at any time. Please contact us by calling us at +1 646-437-9080 or emailing chicagovet@closerstilmedia.com to transfer the ticket.

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How can I pay for my registration fees?

At the moment we accept the registration via any VISA, MasterCard, American Express, Maestro and Solo. Please note that all fees need to be paid in full at the time of registration. If you have any issues registering, please contact us on +1 646-437-9080 or send an email to chicagovet@closerstilmedia.com.

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Exhibition

What are the exhibition opening times?

  • Wednesday, May 13 – 8:00AM – 6:00PM
  • Thursday, May 14 – 8:00AM – 6:00PM
  • Friday, May 15 – 8:00AM – 6:00PM

 

Registration opening times:

  • Wednesday, May 13 – 7:15AM – 4:00PM
  • Thursday, May 14 – 7:45AM – 4:00PM
  • Friday, May 15 – 7:45AM – 4:00PM

 

Click here for a floor plan of Navy Pier.

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Where is the exhibition taking place?

NAVY PIER
600 E Grand Avenue 
Chicago, IL 60611 
navypier.org

Please visit the Navy Pier website here for more details on how to get there.

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I require special assistance, what can I do?

We will do our best to accommodate your needs, please email us at  chicagovet@closerstillmedia.com or call us on +1 646-437-9080 for any assistance.

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Do you have a floor plan available?

Please request the most up-to-date floor plan here.

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Can I bring my dog to the conference?

Unfortunately Navy Pier does not allow pets on the show floor. Service dogs are of course excluded from this policy and can be brought.

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Are exhibitors collecting any personal data?

All our attendee badges are encoded with your name, address, phone, organization, and e-mail address (if applicable). Exhibitors obtain this information only if they scan your badge on the show floor. If you do not wish to share your information, please do not have your badge scanned.

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Where can I find a list of all attending exhibitors?

View our 2019 exhibitor list for an idea of the companies that will participate in the 2020 show. 

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Travel & Accommodation

What is the venue address?

NAVY PIER
600 E Grand Avenue 
Chicago, IL 60611 
navypier.org

Please visit the Navy Pier website here for more details on how to get there.

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Do you recommend any hotels?

We are working closely with our hotel partner Sheraton Grand to ensure a good night sleep in the Windy City. We secured great room rates for you. Book your room here and make sure to mention Chicago Vet.

Please contact us on +1 646-437-9080 or send an email to chicagovet@closerstilmedia.com.

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What is the best way to get to the venue?

There are various options available to get to the venue, whether you are planning to drive, hail a taxi or even a boat. Please visit our travel section to find your best way. If you are staying at the Sheraton Grand Hotel, you can use our complimentary shuttle service. Please find the schedule here. Arriving by foot? Please walk down the right/South side of Navy Pier, past the construction work and turn left into Festival Hall just before you get to the end of the pier.

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What public transport is available to use?

Metra commuter rail is a convenient travel alternative. Take Metra and then transfer to CTA buses to come directly to Navy Pier. Use CTA bus #124 from Union/Ogilvie Stations and Millennium Station and CTA bus #29 from LaSalle Street Station and Millennium Station. Visit www.rtachicago.com to plan your trip.

The CTA provides five bus lines serving Navy Pier daily. These are #29 State, #65 Grand, #66 Chicago, #124 Navy Pier (serving Metra lines from Millennium Station, Ogilvie and Union Stations) and #2 Hyde Park Express (during weekday morning and evening rush hours only). All buses are equipped with bike racks and are ADA accessible. For more information, call the CTA at 1-888-968-7282 or visit www.transitchicago.com

The Regional Transportation Authority (RTA) serves the Chicagoland region and provides a variety of different routes directly to Navy Pier. The RTA trip planner makes it easy to use CTA, Metra and Pace buses and trains with real-time next bus and next train travel information. Visit www.rtachicago.org for all the latest transit information and to access the RTA trip planner to find the best way to Navy Pier.

Taxi or rideshare apps: Navy Pier has three convenient taxi drop-off and pick-up points. One is at the west end of Navy Pier, serving Dock Street and the Family Pavilion. At the mid-point, Entrance 1 serves the west end of Festival Hall, RIVA, and WBEZ Radio. Entrance 2 serves the east end of Festival Hall, the Grand Ballroom and the Navy Pier Beer Garden.

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Is there any parking available at the venue?

Parking at Navy Pier is the easiest and most convenient way to access the conference. Find all the options and rates here.

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Is there a shuttle bus service between the hotel and venue?

Yes, there is a shuttle bus service between the Sheraton Grand Hotel and Navy Pier. Timetable to be announced closer to the date. 

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How can I arrive by airplane?

O'Hare International Airport, located 17 miles from downtown, is one of the largest airports in the world. Midway International Airport is located 10 miles from downtown Chicago and offers another convenient travel option for visitors. 

Visit our travel section for more information.

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Session Notes & Proceedings

Will I be able to access and print notes for my sessions prior to the conference?

All session notes will be available online as proceedings at www.vin.com/CLVC/2019. As a registered attendee you will receive access prior to the conference.

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Where can I find proceedings and when will they be available?

Proceedings can be found at www.vin.com/CLVC/2019. You can also view and print these at the VIN Cyber Café, where high-speed internet access is provided.

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I can't find the password to access the online proceedings. What should I do?

You can reset your password at any times or contact the VIN team for assistance.

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Will presentations or recordings be available for purchase?

Yes, recordings and presentations of all sessions will be available for purchase and accessible two months after the conference. For more information contact us by calling  +1 646-437-9080 or emailing chicagovet@closerstillmedia.com.

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CE Accreditation

What sessions can I attend?

Most of our sessions aren't restricted and therefore available to everyone with a conference pass. Please be aware that this means seats aren't guaranteed. The exceptions are our 'limited enrollment sessions', which need to be booked and paid for ahead.

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Where can I find the conference program for previous years?

Please contact us by calling  +1 646-437-9080 or emailing chicagovet@closerstillmedia.com and we will be able to send you the conference program for the previous years.

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How many CE hours will I receive?

You can choose from more than 100 hours of world-class, RACE-approved CE and bring home up to 20 CE credits.

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Is the conference RACE-approved?

Chicago Vet is indeed RACE-approved.

The American Association of Veterinary State Boards RACE committee has approved CloserStill Vet US LLC to continue to conduct continuing education programs.

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How do I obtain my CE certificate?

Certificates will be available on-site at the CE Collection Point.. Certificates will also be emailed to you a few weeks after you have returned to practice and implemented your new skills and techniques. (Veterinary professionals licensed in Texas must pick up their certificates on-site.)

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Does Chicago Vet provide any record of the sessions I attend?

Please contact us by calling  +1 646-437-9080 or emailing chicagovet@closerstillmedia.com and we will be able to send you a record of all the sessions you have attended.

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How can I track the sessions I attend?

A CE recording form will be available in our event guide. You can use the form to record all sessions you attend. You can also use our official Chicago Vet mobile app to plan your day.

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Onsite Services

When does the conference open?

  • Wednesday, May 13, 8.00AM - 6:00PM
  • Thursday, May 14, 8:00AM - 6:00PM
  • Friday, May 15, 8:00AM - 6:00PM

 

Registration is open at the following times:

  • Wednesday, May 13 – 7:15AM – 4:00PM
  • Thursday, May 14 – 7:45AM – 4:00PM
  • Friday, May 15 – 7:45AM – 4:00PM

Click here for a floor plan of Navy Pier.

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Is there any WIFI available?

Complimentary WiFi will be available in Navy Pier for light web browsing. We recommend downloading large files (like proceedings) prior to arriving at the Navy Pier.

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Is lunch included in my conference pass?

Complimentary lunch and refreshments are available in the Exhibit Hall for all registered attendees. You will find coupons in your
Passport Book (located in your conference bag) to be redeemed for lunch and refreshments in the hall.

Lunch is available from 12:00 PM–1:30 PM on each day of the conference.

Water stations will also be available throughout the exhibition floor.

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Are you providing childcare?

Unfortunately, day care is not available at Navy Pier.

Are there any nursing rooms available at the conference?

Nursing rooms are located in Room 201. Please visit the Info Point in the Registration Area for further information. There are two mamava pods for nursing mothers - one located by the main entrance to Festival Hall, the other is located by Riva Restaurant. Both are marked up red in the floor plan below. 

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Is it possible to smoke at the venue?

There is no smoking allowed inside Navy Pier, except in authorized places.

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Is a Lost & Found office available?

The Lost and Found is located at the Organizers’ Office.

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Where do I pick up my event materials?

Event materials can be collected from the Bag Collection Point in the registration area beginning at 7:45 am on May 13. Your conference bag contains the event guide (full program and exhibitor list), your voucher book (contains lunch vouchers, beverage vouchers, Grenada competitions, show offers), a notepad provided and pens —as well as a variety of other goodies from our sponsors and partners.

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Is there a coat check room on-site?

There is a coat check room in the registration area. You can leave your coat, luggage, or other items there. Costs: $5 per item.

Opening hours – open 30 minutes before and closes 30 minutes after the show

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Thank You to Our Sponsors