Conference Program 2020


Mining Millennials

13 May 2020
Veterinary Technician's Theater

It turns out that millennials are as addicted to their pets as they are their phones and cat cafes. While data continues to demonstrate veterinary preventive care Thriving practices tend to have a thriving millennials base. The tide is changing and millennials are directing that change, as there is new data to demonstrate. So, what do millennials want? In fact, they have a particular affinity for cats. Millennials are eager for targeted veterinary care to meet their needs. And these specific needs are addressed. It turns out, for starters, that Cat Friendly Practices and the Fear Free initiative may have turned up at just the right time to meet these needs. But if you build it, will be they come? How to market to millennials begins with understanding what they’re seeking and why.

  • 1. While visits continue to be down the tide is turning and it's the millennials who are leaving the way.
  • 2. What the heck do millennials want? Are they different from previous generations.
  • 3. How to give millennials what they want
Steve Dale, Certified Animal Behavior Consultant, Certified Animal Behavior Consultant - .

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